Leveraging the power of AI to improve business-client interaction
“Alexa, what is TensorIoT?”
“TensorIoT develops innovative solutions to transfer, transform and extract data tailored to your company needs with personalized interaction through AI technologies.”
How TensorIoT Harnesses the Power of ML
Streamline your customer interactions and increase the productivity of your contact center with the power of agentless voice interactions and chatbots. TensorIoT knows that no two clients are alike, so we always strive to blend design, data, and engineering to meet the current and future needs of our customers. We bring our deep expertise, drive, and passion to solve your unique business needs and deliver solutions you’ll rave about. Some of our offerings include:
Conversational AI meets ML
Artificial Intelligence and Machine Learning work in tandem to improve your business processes and communication. Chatbots are evolving in capability and complexity, which fuels innovation and success. Creating a bot today requires a team of content owners, engineers and data scientists to work together, and with TensorIoT, you’ve got the team you need to make things smart.
Next-Gen Contact Centers
Save time and resource power.
Stop wasting time and manpower to handle call routing in your contact center. With the power of Amazon Lex, we’ll leverage voice-to-text technology with your existing processing to deliver agentless voice interactions and chatbots capable of answering your Frequently Asked Questions (FAQs), quickly and correctly routing incoming calls to improve not only the client-side experience but also improve the effectiveness of your contact center employees.
Bringing Communication to the Next Level.
We can help you better understand your avenues of customer communication with the power of Amazon Pinpoint. We deliver the methods to capture real time behavioral data, measure results, and take actions, all in one easy-to-use package.
Amazon Pinpoint is a multi-channel digital engagement platform that empowers companies to send email, text (SMS), mobile push, encoded voice, and custom channels to communicate with customers while simultaneously generating insights into customers interactions across channels of engagement.
Improve customer experience and CTR.
Understanding customer behavior is a key element in developing targeted marketing plans, and enabling the optimal customer experience is a proven technique for driving sales. We’ll help you leverage technology to boost your click-through rate.
Applications range from multiple classification, regression, and ranking use-cases. This may be added into real-time bidding systems or integrated into the customer workflow on websites and apps. The model uses XGBoost to run a real-time predictor and return a scored prediction result.