Building the connections to power your Business
Modern businesses have a flood of information, from internal policies to research data to technical manuals, often stored in different silos across the organization. With the wide spectrum of data and content that needs to be searched, your employees can easily get stuck in unproductive searches with no useful results. Get your business data-driven with the power of machine learning through intelligent searches with Amazon Kendra.
Benefits of intelligent search include:
- Natural Language queries let users ask questions and get answers in conversational language
- Incorporate all your data sources and FAQs to support end users and streamline information hunts
- Ranked Documents gives search results that are actually useful, and relevance tuning further refines search results
- Connect to a wide range of knowledge bases to create a one stop resource for relevant information
Experience Drives Success
TensorIoT has worked closely with the Amazon Kendra team since the product was in private beta, and we’ve got the expertise to build the custom connector to bridge your information into the most powerful smart search tool available. We have worked with Citibot and several customers across market segments and industries creating connectors for pulling information from websites to power your Amazon Kendra search, and we provide a UI for managing which sites to index as well as enriching with metadata for improved performance.
Having data doesn’t matter if you can’t quickly and accurately reference the information you require to support your business. Smart Search technology enables data-driven decision making, giving your business an edge over competitors. TensorIoT is adept at linking your disparate data sources into a single smart searchable database, customized to your specific business needs. Don’t let inefficient search tools slow your company!
TensorIoT has worked closely with the Amazon Kendra team since the product was in private beta, and we’ve got the expertise to build the custom connector to bridge your information into the most powerful smart search tool available. We’ve worked with Citibot and other customers creating connectors for pulling information from websites to power your Amazon Kendra search, and we provide a UI for managing which sites to index as well as enriching with metadata for improved performance.
Find your Smart Search Solution Today
TensorIoT and Amazon Kendra give you the keys to derive immediate value from your data. If your business needs a readily deployable Amazon Kendra connector for your AWS account, or just the consulting expertise of a trusted advanced APN consulting partner, contact TensorIoT today!
The problem: How can city government provide information access that remains current during crisis situations and accessible to citizens who lack internet access?
The Solution: Citibot is a chatbot solution that connects city governments to their communities via SMS. TensorIoT built Citibot a chatbot that leverages the power of Amazon Web Services in a scalable and adaptable format to give cities and municipalities a robust pipeline to provide information to residents, even in areas without internet access. TensorIot harnesses the power of two AWS products to provide a robust solution, Amazon Lex and Amazon Kendra. The TensorIoT solution Citibot leverages Amazon Lex to manage conversation, optimizing the methods in which cities can communicate with their staff, residents and communities. TensorIoT used Amazon Kendra to create a constantly-updating information solution that provides search tools over text or phone for constituents to clarify city guidelines, receive updates on city resources and relay any new data regarding FAQ’s. This tool was designed to relay data regarding the recent pandemic, a situation that called for city wide lock downs and closures that created confusion for residents wondering about the best ways to protect their health and safety.
As an added bonus during the COVID pandemic, communication with Citibot is contactless, protecting the health of city employees and residents without disrupting the flow of knowledge. The TensorIoT Citibot solution benefits users and city staff by allowing them to communicate with city resources without the need to visit government facilities. Not only do they get access to city resources but also to city staff, enabling them to message staff directly through this solution. Residents and city staff also customize an Amazon Kendra index to meet the shifting needs of their communities, making this solution robust and capable of adapting to new challenges and concerns.
The TensorIoT solution means that Citibot can continue to evolve their chatbot products and provide additional functionality to the cities that they service.